Privacy Policy Notice

The policy: This privacy policy notice is for this website; and served by Palm Equipment International Ltd and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy, you may wish to cease viewing / using this website.

Policy key definitions:

• "I", "our", "us", or "we" refer to the business, Palm Equipment International Ltd
• "you", "the user" refer to the person(s) using this website.
• GDPR means General Data Protection Act.
• PECR means Privacy & Electronic Communications Regulation.
• ICO means Information Commissioner's Office.
• Cookies mean small files stored on a user’s computer or device.
Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

• We are registered with the ICO under the Data Protection Register, our registration number is: ZA379301.

Lawful basis: Consent

The reason we use this basis: So you can opt in to consent to our privacy policy.
We process your information in the following ways: Currently we don’t use any data collection methods for general website use, we do not do marketing emails or phone calls at this current time. Should this change you will be asked your consent through opting in.
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We do not share your information with third parties.


Lawful basis: Contract
The reason we use this basis:  Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
We process your information in the following ways: On purchasing a product from us we retain your personal contact details and information for order processing on our secure server, this will be kept for accounting and warranty purposes.
Data retention period: We shall process and retain your personal and order information indefinitely for warranty, accounting and reordering. If you wish to have your data removed we will annonomise your personal data from our systems but the information will still be retained through 3rd party payment processors such as banks and SagePay.
Sharing your information: We do not share your information with third parties. Our accountants will however have access to the data in order to carry out their duties of filing financial accounts.

• Lawful basis: Legal obligation / Vital Interests
The reason we use this basis: To comply with law.
We process your information in the following ways: Currently no personal data is processed in this manner but if required by law we will comply.
Data retention period: As required by law.
Sharing your information: We may share your personal information with third parties if we are legally obligated to do so or as a matter of life and death as within the scope of vital interest.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here.

• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability;
• the right to object; and
• the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.
Some cookies are required to enjoy and use the full functionality of this website.
We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are;

• Google Analytics.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.


Sponsored links, affiliate tracking & commissions

Our website currently contains no adverts, affiliated tracking or commissions.


Email marketing messages & subscription

We do not carry out any email marketing messages or subscriptions.