FAQ
Your VE paddle
Where can I try a demo VE paddle?
We have a network of specialist dealers, we suggest you locate your nearest VE Dealer using our shop finder if you're interested in trying a demo paddle. Click here for our shop finder.
What length paddle do I need?
Check out our fit guide to choosing your paddle HERE.
There is a recommended paddle length table on each of the paddle product pages. This gives you a recommended length for your height, taking into consideration the type of paddling that you are doing. Although a very good judge of what length will be suitable for your needs, it is only a guide. If you are unsure of what length you require then please contact us for experienced and friendly advice; we are always here to help. We offer an adjustable split joint on all of our paddles. For the touring range this allows adjustable length of up to10 cm on straight shafts. This is useful especially when paddling on the sea, where prevailing conditions such as head winds and tides can change often. Having the option to change the paddle length allows you to change the gearing of your paddle strokes ensuring that you can achieve maximum stroke efficiency.wer
What angle feather should I be using?
Check out our fit guide to choosing your paddle HERE.
Feather angle is the offset angle between the left and the right kayak blades. A high angular offset allows paddles to cut through head winds with less drag. This is very useful when paddling a touring or sea kayak; a feather angle of 45-85 degrees is common although, less angle is becoming more popular in recent years. Having less or no feather angle is beneficial when paddling in heavy side winds on open waters - for this reason we reccomend 2-piece splits for touring and sea kayak paddlers as it allows endless angle adjustment and as well as 10 cm of length adjustment as standard.
For modern day whitewater paddling feather angle is less important. Common white water feather angles are 45 and 30 degrees, with freestyle paddles having as low as zero degree offset which allows them to put pressure on both blades simultaneously (useful for loops and other freestyle moves). We offer a split shaft option on all of our straight shaft paddles; this allows both the angle and orientation (left/right handed) to be quickly and easily adjusted without the need for tools.
What is the difference between glass and carbon blades?
Check out our guide to materials and technology HERE.
Due to their rear spine geometry and material properties, the glass blades are the stronger of the two in terms of all out breakage. Not one VE glass blade has ever broken to date. The carbon blade is stiffer and thus slightly more powerful - it is also lighter. The rear spine is wider and flatter than the glass blades; this provides a buoyant blade which helps keep the blade on the water's surface when rolling and supporting. It also gives additional 'pop' helping the blade on the exit phase of the stroke, linking forward strokes together effortlessly. The flatter spine cuts through the water nicely when performing bow and stern rudder strokes.
What shaft construction is best for me?
Check out our guide to materials and technology HERE.
The glass shaft provides more flex over its length. This is preferred by many paddlers as it reduces the strain on the wrists. It is important when paddling over long distances and also especially for whitewater when hitting rocks on shallow rivers, as the shocks get absorbed by the material. The carbon straight shaft is stiffer than the glass shaft which allows more energy transfer from the arms into forward speed. Competition and performance paddlers favour this choice. The neutral carbon crank shaft has specially designed geometry that allows the paddlers wrists to be in their natural alignment during paddling. This reduces the strain not only on the wrists but also on the elbows, shoulders and neck. Cranks are chosen by people who prefer the geometry and are the choice of people who suffer from RSI (repetitive strain injury) or want to prevent it.
Are VE paddles made in Great Britain?
Yes, we are proud that our blades are manufactured and assembled in our factory in Clevedon, Somerset.
Ordering
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.
Shipping, returns & exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Where do you ship VE Paddles?
We ship internationally from our factory based in Clevedon, North-Somerset, UK
How much is shipping for my paddle?
Standard shipping costs for single paddles:
- UK mainland, highlands - £25
- Channel Islands - £37.50
- European Union - £35
- Rest of world - £120
Multiple paddle orders may require additional charges but we will contact you to advise. Any regional duties or declarations are the responsibility of the purchaser.
Do you offer collection?
Collection is available from our factory and headquarters in Clevedon, North-Somerset, UK by prior arrangement.
Opening hours, Monday - Friday 9:00 - 15:00.
What about international tax and duty?
For all customers outside of the UK , the website has automatically deducted and displayed retail pricing ex-VAT (UK Sales Tax).
- You are liable for all duties and taxes payable in the country the paddles are shipped to.
- We will make the appropriate declarations and submit commercial invoices with your consignment.
- UPS will contact you for payment of these fees before the consignment is released, it is your responsibility to be aware of and pay these fees.
How long will delivery take?
Please allow up to 30 days for delivery, to prepare your paddle and ship (although in many cases orders are shipping sooner).
We ship on a next working day service, which depending on location can be as follows:
- UK: next day on a next working day service
- Most of Europe: dispatch next day on a 3-4 working day service
- Rest of world: dispatch next day on a 5-10 working day service
- Please note we are not liable for shipping or customs delays.
For any further queries related to internatiional shipping please drop us a mail to sales@vepaddles.com
Get in touch
Have questions about your order, or a general enquiry?


